Verified

ORS is a specialist applied social research organisation that works mainly for the public sector. Our work is primarily concerned with the following areas of research:

  • Housing Needs and Market Assessments including gypsy and traveler accommodation assessments and House Condition surveys
  • Health, including promotion and primary and secondary care
  • Local government
  • Emergency Services – especially Fire Service and Police
  • Tourism and Leisure

We use a wide range of methodologies including personal interview, telephone and postal surveys, and we specialise on both quantitative and qualitative consultation, as shown below. Quantitative social research including, in particular, residents, tenants and user surveys: – Citizens’ Panels – Housing needs and market modelling and assessment – PLACE surveys for local authorities, police and fire & rescue services – BME and Gypsy-Traveller surveys – Healthcare studies – Employee surveys including national cultural audit development

Qualitative research in particular for health, housing, hard to reach social groups, local government and emergency services, and employee surveys, using the following methods: – Focus groups – In depth interviews – Community and Stakeholder Forums

Consultancy & Training – Consultancy and facilitation skills training – Management development programmes to follow up survey findings – Core values – Citizens’ Panel management

Telephone Supervisors:
3
Stations with CATI:
36
Telephone interviewers:
50
Face to face interviewers:
100
Supervisors:
4
CAPI trained:
40
Recruiters:
50
First Contact Name:
Stella Williams
First Contact Title:
Head of Administration
First Contact Number:
1,792,535,309
Second Contact Name:
Leanne Hurlow
Second Contact Title:
Fieldwork Manager
Second Contact Number:
1,792,535,332