IQCS respects the privacy of visitors to its website, as a result, we have developed this website
privacy statement. This privacy statement applies only to the operation of the website that directly links to this statement when
you click on “Privacy Statement” in the website footer or elsewhere.
Categories of personal data collected through this website, IQCS will collect information that can
identify you, such as your name, address, telephone number, e-mail address, and other similar information (“Your Information”)
when it is voluntarily submitted to us, for instance, via the “feedback form”. We will use Your Information to respond to requests
you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve
our website, products and services. We may also use Your Information to contact you and/or provide you with general information as
well as information about our products and services; unless you have told us that you do not wish to receive such information.
Please see our contact details below if you wish to opt-out of this process.
This site may collect web log information. Web log information is gathered when you visit one of a
website by the computer that hosts our website (called a “webserver”). The webserver automatically recognizes some non-personal
information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser
you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows XP), and the domain name and
address of your Internet service provider (e.g., AOL).
This website may use a technology called a “cookie”. A cookie is a piece of information that our
webserver sends to your computer (actually to your browser file) when you access our website. Then when you come back to our site,
our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to
the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you
from needing to remember and then enter a password more than once during a visit to the site.
This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your
computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect
to the Internet (it is a “dynamic” address). Note, however, that if you have a broadband connection (e.g., DSL or cable),
depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use,
may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn’t
change (it is “static”) and could be associated with your personal computer. We use your IP address to report aggregate
information on use of and to help improve the website.
You do not have to register as an IQCS Member to use most of the information and services available
on the website. If you are an IQCS Member you will be provided with individual login and password details in order to access the
“members only” area.
You should be aware that this site is not intended for, or designed to attract, individuals under
the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the
age of 18.
Areas of this website that collect your Information use industry standard secure socket layer
encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer
release 3.0 and above). We may share Your Information with agents, contractors or partners of IQCS in connection with services
that these individuals or entities perform for, or with, IQCS. These agents, contractors or partners are restricted from using
this data in any way other than to provide services for IQCS. We may, for example, provide Your Information to agents, contractors
or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested.
IQCS reserves the right to share Your Information to respond to duly authorized information requests
of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company
security is at issue IQCS reserves the right to share our entire database of visitors and customers with appropriate governmental
We may also provide Your Information to a third party in connection with the sale, assignment, or
other transfer of the business of this website to which the information relates, in which case we will require any such buyer to
As a convenience to our visitors, this website currently contains links to a number of sites that we
believe may offer useful information. The policies and procedures we described here do not apply to those sites. We suggest
contacting those sites directly for information on their privacy, security, data collection, and distribution policies.
2 EU General Data Protection Regulation (GDPR)
Under the EU General Data Protection Regulation , we have a legal duty to protect any information we
collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards
to prevent any unauthorised access to it.
Legitimate interest of processing personal data of members For the purposes of administrating your
membership of the IQCS we will process the following categories of personal data: email, telephone, work address, home address,
telephone number, company name.
Membership details are reviewed by you on an annual basis to ensure they are accurate. We retain this personal data for the
length of time you are a member and for 1 year thereafter. If you are no longer a member and wish to exercise your legal rights
for your personal data to be removed then please read your legal rights below.
Transfer of personal data IQCS does not transfer your personal data outside of the European Union.
Your legal rights As a data subject you have specific legal rights relating to the personal data we
rights and will deal with your concerns adequately.
The following list contains information on your legal rights which arise from applicable data protection laws:
- Right to withdraw consent: Where the processing of personal data is based on your consent you may withdraw this consent at any
- Right to rectification: You may obtain from us rectification of personal data concerning you. We make reasonable efforts to
keep personal data in our possession or control which are used on an ongoing basis, accurate, complete, current and relevant,
based on the most recent information available to us.
- Right to restriction: You may obtain from us restriction of processing of your personal data, if
– you contest the accuracy of your personal data for the period we need to verify the accuracy,
– the processing is unlawful and you request the restriction of processing rather than erasure of your personal data,
– we no longer need your personal data but you require them for the establishment, exercise or defence of legal claims, or
– you object to the processing while we verify whether our legitimate grounds override yours.
- Right to access: You may ask us for access to information regarding personal data that we hold about you, including information
as to which categories of personal data we have in our possession or control, what they are being used for, where we collected
them, if not from you directly, and to whom they have been disclosed, if applicable. You may obtain from us one copy, free of
charge, of personal data we hold about you. We reserve the right to charge a reasonable fee for each further copy you may
- Right to portability: At your request, we will transfer your personal data to another controller, where technically feasible,
provided that the processing is based on your consent or necessary for the performance of a contract. Rather than receiving a copy
of your personal data you may request that we transfer the data to another controller, specified by you, directly.
- Right to erasure: You may obtain from us erasure of your personal data, where
– the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
– you have a right to object further processing of your personal data (see below) and execute this right object to the processing;
– the processing is based on your consent, you withdraw your consent and there is no other legal ground for the processing;
– the personal data have been unlawfully processed;
unless the processing is necessary
– for compliance with a legal obligation which requires processing from us;
– in particular for statutory data retention requirements;
– for the establishment, exercise or defence of legal claims.
- Right to object: You may object – at any time – to the processing of your personal data due to your particular situation,
provided that the processing is not based on your consent but on our legitimate interests or those of a third party. In this event
we shall no longer process your personal data, unless we can demonstrate compelling legitimate grounds and an overriding interest
for the processing or for the establishment, exercise or defence of legal claims. If you object to the processing, please specify
whether you wish the erasure of your personal data or the restriction of its processing by us.
- Right to lodge a complaint: In case of an alleged infringement of applicable privacy laws, you may lodge a complaint with the
data protection supervisory authority, the UK Information Commissioner, https://ico.org.uk/
- Time period: We will try to fulfill your request within 30 days. However, the period may be extended due to specific reasons
relating to the specific legal right or the complexity of your request.
- Restriction of access: In certain situations we may not be able to give you access to all or some of your personal data due to
statutory provisions. If we deny your request for access, we will advise you of the reason for the refusal.
- Exercise your legal rights: In order to exercise your legal rights, please contact us in writing or text from, e.g. by email or
Retention of your personal data In general, we will delete the personal data we collected from you
if they are no longer necessary to achieve the purposes for which they were originally collected. However, we may be required to
store your personal data for a longer period due to statutory provisions.
In addition, we will not delete all of your personal data if you requested from us to refrain from re-contacting you in the
future. For this purpose, IQCS keeps records which contain information on people who do not want to be re-contacted in the future.
We qualify your request as consent to store your personal data for the purpose of such record keeping unless you instruct us
have your consent to treat them differently.
Copyright © 2018 IQCS. All rights reserved. All text, images, graphics, animation, videos, music,
sounds and other materials on this site are subject to the copyrights and other intellectual property rights of IQCS, its
affiliated companies and its licensors.
IQCS owns the copyrights in the selection, co-ordination and arrangement of the materials on this
site. These materials may not be copied for commercial use or distribution, nor may these materials be modified or re-posted to
Trademarks displayed on this web site are subject to the trademark rights of their providers, or
used under agreement by the providers. These trademarks include, but are not limited to, product brand names, model names,
slogans, logos and emblems.
The unauthorised use of any trademark displayed on this site is strictly prohibited.
Any names, trademarks, service marks and logos appearing on this web site may not be used in any advertising or publicity, or
otherwise to indicate IQCS’ sponsorship of or affiliation with any product or service.
Information on the web site, including but not limited to, text, images and sound may not, except
for strictly private purposes or otherwise indicated, be reproduced, transferred, distributed or stored without prior written
permission of IQCS. Modifications to the contents of the web site are expressly prohibited.
No warranties or representations
Information in this web site is provided as is. In no event will IQCS, its companies or licensor be
liable to any party or any direct, indirect, special or other consequential damages for any use of this web site, or on any other
hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on
your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.
It is up to the User to take precautions and to ensure that whatever you select for your use is free
of such items as viruses, worms, Trojan horses and other items of a destructive nature.
Information on this web site may contain technical inaccuracies or typographical errors, and may be
changed at any time without prior notification or obligation.
How to opt out?
To be removed from our contact lists, please write to or email IQCS at the following address:
6 Walkfield Drive
Fax: 01737 351171
Email: [email protected]
Please note that you may continue to receive materials while we are updating our lists. We may
When we do update it, for your convenience, we will make the updated policy available on this page.
Last Updated: May 2018
Last revised: May 2018
explains how we do that.
What are cookies?
Cookies are small text files placed by web servers on your computer or mobile device when you access websites. “First party”
cookies are set by
websites that you are visiting at the time. “Third party” cookies are set by domains other than those of the websites that you
“Session” cookies remain on your computer or mobile device during your visit and expire when you close your browser. “Persistent”
remain on your computer/device for a period of time specified in the cookie.
This site uses mainly first party session cookies. We use first party persistent cookies to set and remember your preferences for
repeat visits to our
site. We use third party persistent cookies from eTracker to analyze how our visitors use our website and to monitor website
We maintain a list of cookies that we use on this site and we update the list at least annually.
What types of cookies does the IQCS use?
Most cookies fall into one or more of the following categories:
These types of cookies are essential to provide services specifically requested by website visitors. When accessing secure areas
of websites, making
purchases on e-commerce sites or submitting online forms, these types of cookies are essential. Without them, websites cannot
function or deliver the
IQCS uses strictly necessary cookies on this website.
These cookies collect information about how visitors use a website, such as which pages are most popular, which method of linking
between pages is most
effective, and if users encounter error messages from web pages. These cookies allow us to provide a high quality experience for
information collected by these cookies does not identify users and is aggregated. They are designed to help improve how our
We use performance cookies on this site including those from our web analytics provider, google.
These cookies remember choices that you make so as to improve your experience.
We use functionality cookies to remember your preferences. For example, we set a permanent cookie to remember your country and
language selections if
you tick the “Remember” checkbox. We also provide social widgets – Facebook, Twitter, LinkedIn and other sharing tools – for
users that would like to
share content on our site with their friends, followers and connections. These social widgets are disabled by default, but you
can enable them during
your visit. If you enable the Like button, we will remember that preference on your next visit.
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
They are also used to
limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They are
usually placed by
advertising networks or social networking firms with the website operator’s permission. Market researchers also set these cookies
to measure ad
exposure and deliver aggregated, statistical data to advertisers about the effectiveness of their campaigns.
IQCS provides visitors convenient tools to share content on our website with their social networks, including Facebook, LinkedIn
and Twitter. When you
click on a third party social widget or button to share content, the third party will learn that you have visited our website and
may subsequently use
information about your visit to target advertising to you on other websites.
To protect your privacy, we have programed the social widgets on our site so that they are disabled by default. Information about
your visit to our
website is not shared with social media companies unless you click on their respective widgets.
Can website users block cookies?
Yes, you can adjust the privacy settings in your browser to block all cookies; however, this could severely affect your browsing
experience as many
websites may not function properly. Your browser may allow you to delete all cookies upon closing your browser. This option,
though, results in
persistent cookies getting deleted that may store your preferences and personalized settings on websites that you visit regularly.
It is possible to
Besides cookies, etracker and social widgets, what other technologies does this site use?
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP
type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.
We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather
demographic information about
our user base as a whole. We may link this automatically-collected data to personal information for legitimate purposes, such as
to detect and prevent
A web beacon (also known as a tag, clear gif or 1×1 pixel), consists of a small string of code that is embedded within a web page
or email. There may
or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background
of the web page or email.
Our website analytics provider, google, uses web beacons throughout our site to help us understand how visitors use our site and
to improve the
performance of our site. A Facebook web beacon is present when visitors to our site activate the Like button.
Our marketing communications and survey invitation emails may contain web beacons to tell us whether our emails are opened and to
verify any clicks
through to links within the email. We may use this information to determine which of our emails are more interesting to users, to
improve the quality
of the emails that we send and to query users who do not open our emails whether they wish to continue receiving them. The web
beacon is deleted when you delete the email.
If you would prefer not to have web beacons in the emails that you receive, you should adjust your email program to receive
messages in plain text
rather than HTML. It is also possible to detect and control web beacons that are present on web pages by downloading a plug-in
for your browser.
Where can I get more information about cookies?