The awards categories for this year are as follows:
IQCS Project Management Excellence
This award celebrates an individual or team who have demonstrated project management excellence in the implementation, organisation, management and delivery of a particularly challenging project. We are looking for a case study of a recent project which showcases superior project management skills in the delivery of a challenging project.
What the Judges are looking for:
- Going the extra mile to complete a challenging project
- Implementation of rigorous quality processes to ensure robust data collected
- Delivering excellence to your internal/external client
- Demonstrating strong project management and people management skills
- Flexibility and creativity in handling changing operational and delivery requirements
IQCS Interviewer Excellence
This award celebrates an individual or team in data collection operations who have demonstrated that they go the extra mile in consistently delivering interviewing excellence.
What the judges are looking for:
- Dedication to quality
- Consistently high standard of interviewing
- Robust data-collection
- Going the extra mile to complete a challenging project or projects
- Delivering excellence to your internal/external client
IQCS Data Collection Excellence – F2F
This award celebrates the best in Face to Face Data Collection. We are looking for a case study of a recent project which you were particularly proud of, which demonstrates how your organisation achieved fieldwork excellence in completing a particularly challenging project.
What the judges are looking for:
- Robust data-collection
- High quality interviewing
- Going the extra mile to complete a challenging project
- Delivering excellence to your internal/external client
- Demonstration the importance of great quality assurance processes underpinning the data-collection process
IQCS Data Collection Excellence – Telephone
This award celebrates the best in Telephone Data Collection. We are looking for a case study of a recent project which you were particularly proud of, which demonstrates how your organisation achieved fieldwork excellence in completing a particularly challenging project.
What the judges are looking for:
- Robust data-collection
- High quality interviewing
- Going the extra mile to complete a challenging project
- Delivering excellence to your internal/external client
- Demonstration the importance of great quality assurance processes underpinning the data-collection process
IQCS Quality Ambassador
The award is going to an individual or team who consistently champion and promote quality standards for data-collection within their organisation.
What the judges are looking for:
- Details of how the particular individual or team have been pro-active quality ambassadors for their organisation
- Evidence of how they promote and encourage high quality standards across their business
- Details of how the overall quality of data-collection processes or deliverables has been positively affected by the efforts of the quality ambassador/s
- Feedback from users of the data-collection on the positive impact the quality ambassador/s has played in ensuring quality underpins all aspects of the data-collection process
Best IQCS Interviewing Training and Development
The award will go to the organisation demonstrating wholehearted commitment to interviewer-centric training and development with IQCS quality standards and the MRS Code of Conduct underpinning the whole process.
What the judges are looking for:
- Great feedback from Interviewer attendees on both the content and administration of the training (could be examples of post-training feedback forms).
- Promotion of the core IQCS values throughout the training
- Inclusion of relevant information on the MRS Code of Conduct and the GDPR
- Innovation and creativity in delivering the training – could be multi-media, PowerPoint, or through inter-activity
- Development of existing skills through targeted follow on training in response to monitoring feedback or the unique requirements of a specific type of work (e.g. probing skills, handling B2B Gatekeepers, qual interviewing)
- Strong focus on improving interviewer competence, confidence, engagement and morale, investing in the continual improvement of skills to ensure quality and aid interviewer retention
As a category winner, not only do you receive the prestigious award itself, but also receive an Awards Winners Logo, for use on your website and in marketing materials, to demonstrate your achievements.
Submissions should be presented on the application form and comprise an overview of how your organisation has demonstrated excellence against the specified category requirements.
Please ensure you keep within the maximum 500 words and must include 3 additional testimonials in support of your application.
The cost of entry is £75 per submission.
Organizations can submit entries in as many categories as they wish and multiple entries in any individual category.
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