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ORS is a specialist applied social research organisation that works mainly for the public sector. Our work is primarily concerned with the following areas of research:

  • Housing Needs and Market Assessments including gypsy and traveler accommodation assessments and House Condition surveys
  • Health, including promotion and primary and secondary care
  • Local government
  • Emergency Services – especially Fire Service and Police
  • Tourism and Leisure

We use a wide range of methodologies including personal interview, telephone and postal surveys, and we specialise on both quantitative and qualitative consultation, as shown below. Quantitative social research including, in particular, residents, tenants and user surveys: – Citizens’ Panels – Housing needs and market modelling and assessment – PLACE surveys for local authorities, police and fire & rescue services – BME and Gypsy-Traveller surveys – Healthcare studies – Employee surveys including national cultural audit development

Qualitative research in particular for health, housing, hard to reach social groups, local government and emergency services, and employee surveys, using the following methods: – Focus groups – In depth interviews – Community and Stakeholder Forums

Consultancy & Training – Consultancy and facilitation skills training – Management development programmes to follow up survey findings – Core values – Citizens’ Panel management

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The RONIN International 80-seat CATI Centre operates 24/7 to conduct research worldwide from its Central London offices. We have over 30 years’ experience contacting hard-to-reach respondents in over 30 languages/55 countries for the most exacting B2B, medical, and Customer Insight research.

We offer full project support from questionnaire design and programming through to data file or tables delivery, including translations, transcription, and coding. RONIN uses the Confirmit platform.

RONIN allocates a Project Manager who will be your single point of contact at every stage of the research life cycle, from initial questionnaire review to post-fieldwork data queries and feedback. Our staff are multilingual and multi-cultural in outlook and we believe there is no substitute for knowledge gained through experience combined with local market and specialist area expertise.

RONIN can create bespoke online reports to monitor field progress and key metrics at any time.

Come to us with your most complex briefs and we would be delighted to suggest best practice and innovative approaches; we’ll develop the programme you need to ensure your objectives are achieved.

Qualitative research and recruitment using experienced healthcare moderators.

  • ISO 20252:2012-certified
  • IQCS-accredited
  • MRS Company Partner
  • EphMRA Associate Member
  • BHBIA Corporate Member
  • ESOMAR member
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