Facts International is one of the UK’s leading field research providers, committed to providing the highest quality market research to businesses and agencies around the world, Facts International’s extensive field research capabilities, are available 24/7 and include face-to-face interviewing, telephone interviewing, online surveys, Interactive Voice Response (IVR) and mystery shopping research solutions.

Our 24/7 telephone research capabilities enable us to easily service worldwide research requirements and we regularly work on international projects.

Facts International utilises a wide range of research methods and approaches – either individually or as a blend – to produce a solution that specifically meets the requirements of our customers.

Our size and expertise allows us to bring together the combined knowledge, skills and expertise of our team to deliver excellence in research. But what really sets us apart is our passion for uncovering key insights, delving into the data and delivering actions that make a real difference to our client’s business.

Facts is part of Chime Communications PLC, an international communications and sports marketing group, including CSM Sports & Entertainment, the VCCP Partnership in advertising, the Good Relations Group in public relations, Open Health in healthcare communications and Teamspirit a specialist in financial and professional services.


With more than 40 years’ experience in the market research industry, we have developed expertise in both business-to-business and consumer research, in the UK and internationally, across a diverse range of markets.
We are happy to take on projects of any size, undertaking paper or CATI interviewing (we use Dimensions CATI software), on a full service, field and tab or fieldwork only basis.
Our telephone centre is located in our Head Office at Old Street and clients are invited to visit our telephone centre and listen to their projects.

We are accredited to the Data Security ISO 27001.

Our Interviewing Services Director is currently on the Council of IQCS.

Our executive field force conduct depth interviews with B2B and consumer respondents.


ORS is a specialist applied social research organisation that works mainly for the public sector. Our work is primarily concerned with the following areas of research:

  • Housing Needs and Market Assessments including gypsy and traveler accommodation assessments and House Condition surveys
  • Health, including promotion and primary and secondary care
  • Local government
  • Emergency Services – especially Fire Service and Police
  • Tourism and Leisure

We use a wide range of methodologies including personal interview, telephone and postal surveys, and we specialise on both quantitative and qualitative consultation, as shown below. Quantitative social research including, in particular, residents, tenants and user surveys: – Citizens’ Panels – Housing needs and market modelling and assessment – PLACE surveys for local authorities, police and fire & rescue services – BME and Gypsy-Traveller surveys – Healthcare studies – Employee surveys including national cultural audit development

Qualitative research in particular for health, housing, hard to reach social groups, local government and emergency services, and employee surveys, using the following methods: – Focus groups – In depth interviews – Community and Stakeholder Forums

Consultancy & Training – Consultancy and facilitation skills training – Management development programmes to follow up survey findings – Core values – Citizens’ Panel management


Perspective Research Services is the preferred data supplier for leading market research companies of every size.  We offer top quality service, speedy turnaround times and our famous ‘can-do’ approach to the toughest assignments.  And we’ve been around for 15 years so we have staying power.

We offer our clients one of the largest independent call centre operations in the UK.  Our researchers are skilled in all interviewing techniques, from a five minute telephone questionnaire to 30 minute tele-depth interviews, UK and internationally.  We operate state-of-the-art facilities and 120 stations across London.  We bring experience of every data collection methodology to meet any market research challenge: business or consumer, UK or international, qualitative or quantitative, telephone, face-to-face, or online.

We view our client relationships as partnerships, enabling us to support you through all stages of the project.  We thrive on tight project criteria and deadlines, and we pride ourselves on our quality.   To prove it, we are accredited under the ISO 20252 standard.


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