Integral Research is a technology-centric operations company specializing in providing back-office support to marketing research and management consulting firms.
We have built the teams, technology, and processes to support the most complex, challenging market research programs including data collection in emerging markets and targeting hard-to-reach audiences including Healthcare professionals, C-suite, Financial and IT decision makers.
Since its inception, Integral Research has remained disciplined to a key account strategy where over 80% of its revenue is generated from approximately 20 key accounts. Acting as an extension of the client’s organization, this key account approach results in very repeatable revenue, in some cases clients sole sourcing their operational needs to Integral Research.
Integral Research we make challenging research happen.
At Integral Research we are specialists in building the teams, technology, and processes to support the most complex and challenging research projects in domestic, international, emerging, and hard-to-reach markets. We tackle research challenges freeing you from time and resources spent on operational activity.
We allow you to focus on what you do best: working with your clients to transform insights into competitive advantage.
Our Global Executive Interviewing Centers operate as a single organization, with KPIs across the journey…
1)Recruitment: All applicants must pass a rigorous application process which includes reading, transcription, and aptitude testing.
2)Training: All trainees complete a fully assessed 60-module training program that focuses on high response rates quality of delivery.
3)Quality: Interviewers are assessed through a 55-point observation program and are incentivised for their overall quality scores and adhere to IQCS standards.
4)Performance: Sophisticated KPI reports highlight high-achievers and those in need of a little coaching.
At Integral Research we are specialists in building the teams, technology, and processes to support the most complex and challenging research projects in domestic, international, emerging, and hard-to-reach markets.
Markets
- USA
- UK
- Germany
- France
- Italy
- Spain
- Brazil
- APAC
- LATAM
- EUROPE
Industries
- Automotive
- Education
- Finance
- Food & Beverage
- Healthcare
- Retail & Wholesale
- Technology
- Travel & Tourism
- Utilities
Services provided
- Data Processing
- Global Offline Data Collection
- In-depth interviews
- In-person focus groups
- In-person dyad & triads
- Global Online Data Collection
- Online focus groups
- Online dyad & triad
- Global Mobile Data Collection
- Panel Management
- Project Management
- Survey Programming
- Translation Services
- Global Expert Network
Contact Details
Integral Research
46-48 East Smithfield
London
E1W 1AW
UK
Primary Contact:
Sean Ivory
CEO
+44 (0)79 140 073 65
[email protected]
Staff Recruitment:
Diego Correa
Director of Sales
+44 (0)79 836 421 78
[email protected]
Business Development Contact:
Diego Correa
Director of Sales
+44 (0)79 836 421 78
[email protected]