Opinion Research Services

ORS was founded as a social research organisation within the University of Wales Swansea in 1988. After 10 years, ORS became a University spin-out company and since then has retained its research orientation while developing a UK-wide reputation. 95% of our work is for the public sector and we have a social (rather than market) research orientation.

ORS works with the public, voluntary and private sectors in areas of research that cover a wide range of social issues such as community safety, housing, health and many other local priorities

Our permanent research team delivers a full range of research services including personal and telephone interviews, postal and online surveys, and extensive qualitative engagement.

ORS comprises a full multi-disciplinary Research Team of colleagues, all of whom have a serious interest in social research and are committed to bringing rigorous statistical and IT methods to bear on important social issues. We are not a loosely organised group of associates or external consultants, but a permanent team committed to the long-term excellence of our work.

Our staff cover the whole range of social studies disciplines and also statistical and econometric analysis, and database design and management. Our expertise covers statistics, census and other data analysis, project management, computer programming, software development, housing strategy and management, economics, psychology, philosophy and politics. In addition, our Business Team has extensive business experience.

We directly manage an independent team of experienced field interviewers and are able to deliver projects across the UK. Our social research operations centre has the technology to manage all forms of data collection, including electronic capture of postal questionnaires and CATI systems with capacity to deliver over 70,000 telephone interviews annually.