IQCS Awards 2019

The IQCS Quality Awards celebrate the unsung Heroes of Quality in research operations…those individuals and member companies who go the extra mile in making quality an integral part of the entire data-collection process.

They are an opportunity for companies to showcase the excellent work that they do in delivering quality data-collection for both internal and external clients. They embody everything that is great about being a part of the IQCS and highlight the passion and pride our membership have in upholding the core values of IQCS throughout their work.

The awards are judged by current IQCS Chair, Penny Steele and former IQCS Chair, Claire Harris and the awards winners will be announced at the IQCS AGM in November.

Submissions for this year’s awards are currently being accepted. The entry deadline is 18th October 2019.

Sponsor the IQCS Quality Awards

We are offering IQCS member companies the opportunity to support IQCS events as sponsors. Sponsors are still invited to apply for an IQCS awards. There are two tiers of sponsorship.

Silver sponsorship: £150 As a thank you, your company will be mentioned on the IQCS website, will be provided with the silver sponsorship logo and your company logo will be used on all IQCS award advertising

Gold sponsorship: £300 As a thank you, your company will get a free featured page for two months, will be provided with the gold sponsorship logo and your company logo will be used on all IQCS award advertising.

Contact Gill Wareing ([email protected]) for more information on how you can become a sponsor

The awards categories for this year are as follows:

IQCS Interviewer Excellence – Telephone

This award celebrates an individual or team in telephone operations who have demonstrated that they go the extra mile in consistently delivering interviewing excellence.

What the judges are looking for:

  • Dedication to quality
  • Consistently high standard of interviewing
  • Robust data-collection
  • Going the extra mile to complete a challenging project or projects
  • Delivering excellence to your internal/external client

IQCS Interviewer Excellence – F2F

This award celebrates an individual or team in fieldwork operations who have demonstrated that they go the extra mile in consistently delivering interviewing excellence.

What the judges are looking for:

  • Dedication to quality
  • Consistently high standard of interviewing
  • Robust data-collection
  • Going the extra mile to complete a challenging project or projects
  • Delivering excellence to your internal/external client

IQCS Fieldwork Excellence – Face to Face or Telephone

This award celebrates the best in Face to Face or Telephone data-collection. We are looking for a case study of a recent project which you were particularly proud of, which demonstrates how your organisation achieved fieldwork excellence in completing a particularly challenging project.

What the judges are looking for:

  • Robust data-collection
  • High quality interviewing
  • Going the extra mile to complete a challenging project
  • Delivering excellence to your internal/external client
  • Demonstration the importance of great quality assurance processes underpinning the data-collection process

IQCS Quality Ambassador

The award is going to an individual or team who consistently champion and promote quality standards for data-collection within their organisation.

What the judges are looking for:

  • Details of how the particular individual or team have been pro-active quality ambassadors for their organisation
  • Evidence of how they promote and encourage high quality standards across their business
  • Details of how the overall quality of data-collection processes or deliverables has been positively affected by the efforts of the quality ambassador/s
  • Feedback from users of the data-collection on the positive impact the quality ambassador/s has played in ensuring quality underpins all aspects of the data-collection process

Best IQCS Interviewing Training and Development

The award will go to the organisation demonstrating wholehearted commitment to interviewer-centric training and development with IQCS quality standards and the MRS Code of Conduct underpinning the whole process.

What the judges are looking for:

  • Great feedback from Interviewer attendees on both the content and administration of the training (could be examples of post-training feedback forms).
  • Promotion of the core IQCS values throughout the training
  • Inclusion of relevant information on the MRS Code of Conduct and the GDPR
  • Innovation and creativity in delivering the training – could be multi-media, PowerPoint, or through inter-activity
  • Development of existing skills through targeted follow on training in response to monitoring feedback or the unique requirements of a specific type of work (e.g. probing skills, handling B2B Gatekeepers, qual interviewing)
  • Strong focus on improving interviewer competence, confidence, engagement and morale, investing in the continual improvement of skills to ensure quality and aid interviewer retention

IQCS Inspectors Award

This is a new award for 2019 which will be judged by our illustrious inspectors. All inspected member companies will be eligible and there is no cost to enter this category. The award will go to the IQCS inspected company which, based on the 2018-2019 inspections, the inspectors feel best embodies the true spirit of the IQCS Standards. The winner will be notified prior to the AGM and the award presented alongside the other awards at the AGM.

As a category winner, not only do you receive the prestigious award itself, but also receive an Awards Winners Logo, for use on your website and in marketing materials, to demonstrate your achievements.

Submissions should be presented on the application form and comprise an overview of how your organisation has demonstrated excellence against the specified category requirements.

Please ensure you keep within the maximum 500 words and must include 3 additional testimonials in support of your application.

The cost of entry is £75 per submission. Organizations are limited to 1 entry per category (total of 5 entries).

Everybody’s got a story, what’s yours?

Download Application Form
The awards categories for this year are as follows:
  • IQCS Interviewer Excellence – Telephone
  • IQCS Interviewer Excellence – F2F
  • IQCS Fieldwork Excellence – Face to Face or Telephone
  • IQCS Quality Ambassador
  • Best IQCS Interviewing Training and Development
Download Application Form