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Interviewer Quality Control Scheme (IQCS) Website Privacy Statement and Cookie Policy

IQCS respects the privacy of visitors to its website, as a result, we have developed this website privacy statement. This privacy statement applies only to the operation of the website that directly links to this statement when you click on “Privacy Statement” in the website footer or elsewhere.

Categories of personal data collected through this website, IQCS will collect information that can identify you, such as your name, address, telephone number, e-mail address, and other similar information (“Your Information”) when it is voluntarily submitted to us, for instance, via the “feedback form”. We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our website, products and services. We may also use Your Information to contact you and/or provide you with general information as well as information about our products and services; unless you have told us that you do not wish to receive such information.

Please see our contact details below if you wish to opt-out of this process.

This site may collect web log information. Web log information is gathered when you visit one of a website by the computer that hosts our website (called a “webserver”). The webserver automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows XP), and the domain name and address of your Internet service provider (e.g., AOL).

This website may use a technology called a “cookie”. A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access our website. Then when you come back to our site,

our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.

This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a “dynamic” address). Note, however, that if you have a broadband connection (e.g., DSL or cable), depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn’t change (it is “static”) and could be associated with your personal computer. We use your IP address to report aggregate information on use of and to help improve the website.

You do not have to register as an IQCS Member to use most of the information and services available on the website. If you are an IQCS Member you will be provided with individual login and password details in order to access the “members only” area.

You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

Areas of this website that collect your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above). We may share Your Information with agents, contractors or partners of IQCS in connection with services that these individuals or entities perform for, or with, IQCS. These agents, contractors or partners are restricted from using this data in any way other than to provide services for IQCS. We may, for example, provide Your Information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested.

IQCS reserves the right to share Your Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue IQCS reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.

We may also provide Your Information to a third party in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such buyer to agree to treat Your Information in accordance with this Privacy Policy.

As a convenience to our visitors, this website currently contains links to a number of sites that we believe may offer useful information. The policies and procedures we described here do not apply to those sites. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.

EU General Data Protection Regulation (GDPR)

Under the EU General Data Protection Regulation , we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

Legitimate interest of processing personal data of members For the purposes of administrating your membership of the IQCS we will process the following categories of personal data: email, telephone, work address, home address, telephone number, company name.

Membership details are reviewed by you on an annual basis to ensure they are accurate. We retain this personal data for the length of time you are a member and for 1 year thereafter. If you are no longer a member and wish to exercise your legal rights for your personal data to be removed then please read your legal rights below.

Transfer of personal data IQCS does not transfer your personal data outside of the European Union.

Your legal rights As a data subject you have specific legal rights relating to the personal data we collect from you. This applies to all processing activities described in this Privacy Policy. IQCS will respect your individual rights and will deal with your concerns adequately. The following list contains information on your legal rights which arise from applicable data protection laws:

  • Right to withdraw consent: Where the processing of personal data is based on your consent you may withdraw this consent at anymoment.
  • Right to rectification: You may obtain from us rectification of personal data concerning you. We make reasonable efforts tokeep personal data in our possession or control which are used on an ongoing basis, accurate, complete, current and relevant,based on the most recent information available to us.
  • Right to restriction: You may obtain from us restriction of processing of your personal data, if
    – you contest the accuracy of your personal data for the period we need to verify the accuracy,
    – the processing is unlawful and you request the restriction of processing rather than erasure of your personal data,
    – we no longer need your personal data but you require them for the establishment, exercise or defence of legal claims, or
    – you object to the processing while we verify whether our legitimate grounds override yours.
  • Right to access: You may ask us for access to information regarding personal data that we hold about you, including informationas to which categories of personal data we have in our possession or control, what they are being used for, where we collectedthem, if not from you directly, and to whom they have been disclosed, if applicable. You may obtain from us one copy, free of charge, of personal data we hold about you. We reserve the right to charge a reasonable fee for each further copy you may request.
  • Right to portability: At your request, we will transfer your personal data to another controller, where technically feasible,provided that the processing is based on your consent or necessary for the performance of a contract. Rather than receiving a copyof your personal data you may request that we transfer the data to another controller, specified by you, directly.
  • Right to erasure: You may obtain from us erasure of your personal data, where
    – the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
    – you have a right to object further processing of your personal data (see below) and execute this right object to the processing;
    – the processing is based on your consent, you withdraw your consent and there is no other legal ground for the processing;
    – the personal data have been unlawfully processed;
    unless the processing is necessary
    – for compliance with a legal obligation which requires processing from us;
    – in particular for statutory data retention requirements;
    – for the establishment, exercise or defence of legal claims.
  • Right to object: You may object – at any time – to the processing of your personal data due to your particular situation,provided that the processing is not based on your consent but on our legitimate interests or those of a third party. In this eventwe shall no longer process your personal data, unless we can demonstrate compelling legitimate grounds and an overriding interest for the processing or for the establishment, exercise or defence of legal claims. If you object to the processing, please specify whether you wish the erasure of your personal data or the restriction of its processing by us.
  • Right to lodge a complaint: In case of an alleged infringement of applicable privacy laws, you may lodge a complaint with thedata protection supervisory authority, the UK Information Commissioner, note:
  • Time period: We will try to fulfill your request within 30 days. However, the period may be extended due to specific reasonsrelating to the specific legal right or the complexity of your request.
  • Restriction of access: In certain situations we may not be able to give you access to all or some of your personal data due tostatutory provisions. If we deny your request for access, we will advise you of the reason for the refusal.
  • Exercise your legal rights: In order to exercise your legal rights, please contact us in writing or text from, e.g. by email orletter. For contact information please refer to the end of this Privacy Policy.

Retention of your personal data In general, we will delete the personal data we collected from you if they are no longer necessary to achieve the purposes for which they were originally collected. However, we may be required to store your personal data for a longer period due to statutory provisions. In addition, we will not delete all of your personal data if you requested from us to refrain from re-contacting you in the future. For this purpose, IQCS keeps records which contain information on people who do not want to be re-contacted in the future. We qualify your request as consent to store your personal data for the purpose of such record keeping unless you instruct us otherwise.

Changes to this Privacy Policy We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this privacy policy at any time. For this reason, we encourage you to refer to this privacy policy on an ongoing basis. This privacy policy is current as of the “last revised” date which appears at the top of this page. We will treat your personal data in a manner consistent with the privacy policy under which they were collected, unless we have your consent to treat them differently.


Copyright © 2018 IQCS. All rights reserved. All text, images, graphics, animation, videos, music, sounds and other materials on this site are subject to the copyrights and other intellectual property rights of IQCS, its affiliated companies and its licensors.

IQCS owns the copyrights in the selection, co-ordination and arrangement of the materials on this site. These materials may not be copied for commercial use or distribution, nor may these materials be modified or re-posted to other sites.


Trademarks displayed on this web site are subject to the trademark rights of their providers, or used under agreement by the providers. These trademarks include, but are not limited to, product brand names, model names, slogans, logos and emblems.

The unauthorised use of any trademark displayed on this site is strictly prohibited.
Any names, trademarks, service marks and logos appearing on this web site may not be used in any advertising or publicity, or otherwise to indicate IQCS’ sponsorship of or affiliation with any product or service.

Information on the web site, including but not limited to, text, images and sound may not, except for strictly private purposes or otherwise indicated, be reproduced, transferred, distributed or stored without prior written permission of IQCS. Modifications to the contents of the web site are expressly prohibited.

No warranties or representations

Information in this web site is provided as is. In no event will IQCS, its companies or licensor be liable to any party or any direct, indirect, special or other consequential damages for any use of this web site, or on any other hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

It is up to the User to take precautions and to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

Information on this web site may contain technical inaccuracies or typographical errors, and may be changed at any time without prior notification or obligation.

How to opt out?

To be removed from our contact lists, please write to or email IQCS at the following address:

6 Walkfield Drive
Epsom Downs
KT18 5UF

Telephone: 07935057275
Fax: 01737 351171

Email: [email protected]

Please note that you may continue to receive materials while we are updating our lists. We may update this website Privacy Policy from time to time.

When we do update it, for your convenience, we will make the updated policy available on this page.

Your continued use of the website after changes have been made to this Privacy Policy will indicate your assent to the changes; therefore, you should refer back to this Privacy Policy from time to time.

Last Updated: October 2019

  • Google Drive

For the purposes of administering the IQCS membership details and enabling IQCS Members to upload company profiles to the IQCS website, Google Drive is used.  This means the personal details of IQCS Members Administrators may be uploaded to the Google Drive Platform.  For information on the Google Drive Terms and Conditions and Privacy Policy please follow the links below.

Google Drive Terms of Service state, “You retain ownership of any intellectual property rights that you hold in that content.  In short, what belongs to you stays yours.”  Google Drive will not share files and data with others except as described in their Privacy Policy.

Google Drive does not claim ownership in any of your content, including any text, data, information, and files that you upload, share, or store in your Drive account.  What Google Drive Terms of Service do is enable them to give us the services we want — so if we decide to share a document with someone, or want to open it on a different device, Google Drive can provide that functionality.

  • Cookie Policy

We use cookies and other technologies on this website to improve its performance and enhance users’ experiences. This policy explains how we do that.

What are cookies?

Cookies are small text files placed by web servers on your computer or mobile device when you access websites. “First party” cookies are set by websites that you are visiting at the time. “Third party” cookies are set by domains other than those of the websites that you visit. “Session” cookies remain on your computer or mobile device during your visit and expire when you close your browser. “Persistent” cookies, conversely, remain on your computer/device for a period of time specified in the cookie.

This site uses mainly first party session cookies. We use first party persistent cookies to set and remember your preferences for repeat visits to our site. We use third party persistent cookies from eTracker to analyze how our visitors use our website and to monitor website performance. We maintain a list of cookies that we use on this site and we update the list at least annually.

What types of cookies does the IQCS use?

Most cookies fall into one or more of the following categories:

Strictly necessary:
These types of cookies are essential to provide services specifically requested by website visitors. When accessing secure areas of websites, making purchases on e-commerce sites or submitting online forms, these types of cookies are essential. Without them, websites cannot function or deliver the requested services.

IQCS uses strictly necessary cookies on this website.

These cookies collect information about how visitors use a website, such as which pages are most popular, which method of linking between pages is most effective, and if users encounter error messages from web pages. These cookies allow us to provide a high quality experience for users. The information collected by these cookies does not identify users and is aggregated. They are designed to help improve how our website works.

We use performance cookies on this site including those from our web analytics provider, google.

These cookies remember choices that you make so as to improve your experience.
We use functionality cookies to remember your preferences. For example, we set a permanent cookie to remember your country and language selections if
you tick the “Remember” checkbox. We also provide social widgets – Facebook, Twitter, LinkedIn and other sharing tools – for users that would like to
share content on our site with their friends, followers and connections. These social widgets are disabled by default, but you can enable them during your visit. If you enable the Like button, we will remember that preference on your next visit.

Targeting cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks or social networking firms with the website operator’s permission. Market researchers also set these cookies to measure ad exposure and deliver aggregated, statistical data to advertisers about the effectiveness of their campaigns. IQCS provides visitors convenient tools to share content on our website with their social networks, including Facebook, LinkedIn and Twitter. When you click on a third party social widget or button to share content, the third party will learn that you have visited our website and may subsequently use information about your visit to target advertising to you on other websites. To protect your privacy, we have programed the social widgets on our site so that they are disabled by default. Information about your visit to our website is not shared with social media companies unless you click on their respective widgets.

Can website users block cookies?

Yes, you can adjust the privacy settings in your browser to block all cookies; however, this could severely affect your browsing experience as many websites may not function properly. Your browser may allow you to delete all cookies upon closing your browser. This option, though, results in persistent cookies getting deleted that may store your preferences and personalized settings on websites that you visit regularly.

It is possible to keep desired cookies, though, as your browser may allow you to specify which websites are always or never allowed to use cookies.

Besides cookies, etracker and social widgets, what other technologies does this site use?

Log files:
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We may link this automatically-collected data to personal information for legitimate purposes, such as to detect and prevent
fraudulent activity.

Web beacons:
A web beacon (also known as a tag, clear gif or 1×1 pixel), consists of a small string of code that is embedded within a web page or email. There may
or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background of the web page or email. Our website analytics provider, google, uses web beacons throughout our site to help us understand how visitors use our site and to improve the performance of our site. A Facebook web beacon is present when visitors to our site activate the Like button.
Our marketing communications and survey invitation emails may contain web beacons to tell us whether our emails are opened and to verify any clicks
through to links within the email. We may use this information to determine which of our emails are more interesting to users, to improve the quality of the emails that we send and to query users who do not open our emails whether they wish to continue receiving them. The web beacon is deleted when you delete the email.

If you would prefer not to have web beacons in the emails that you receive, you should adjust your email program to receive messages in plain text rather than HTML. It is also possible to detect and control web beacons that are present on web pages by downloading a plug-in for your browser.

Where can I get more information about cookies?
Comprehensive information on how organizations use cookies is available at: