Facts International is one of the UK’s leading field research providers, committed to providing the highest quality market research to businesses and agencies around the world, Facts International’s extensive field research capabilities, are available 24/7 and include face-to-face interviewing, telephone interviewing, online surveys, Interactive Voice Response (IVR) and mystery shopping research solutions.

Our 24/7 telephone research capabilities enable us to easily service worldwide research requirements and we regularly work on international projects.

Facts International utilises a wide range of research methods and approaches – either individually or as a blend – to produce a solution that specifically meets the requirements of our customers.

Our size and expertise allows us to bring together the combined knowledge, skills and expertise of our team to deliver excellence in research. But what really sets us apart is our passion for uncovering key insights, delving into the data and delivering actions that make a real difference to our client’s business.

Facts is part of Chime Communications PLC, an international communications and sports marketing group, including CSM Sports & Entertainment, the VCCP Partnership in advertising, the Good Relations Group in public relations, Open Health in healthcare communications and Teamspirit a specialist in financial and professional services.

IQCS Accredited   ISO20252 accredited   Member of Esomar   Member of MRS   Global   UK   Advertising Research   Audience Research   Auditing   B2B Panels   B2C Panels   Brand Research   Business to Business   Children / Youth's Research   Concept Testing   Consumer Research   Customer Satisfaction Studies   Data Mining   Demographic Research   Employee Research   Ethnographic Research   Image Studies   International Studies   Media Testing   New Product Development   Omnibus   Opinion Polling   Packaging / Design   Pricing Studies   Product Testing   Projective Techniques   Web Panel   Scenario Planning   Segmentation Research   Semiotic and Cultural Analysis   Senior Citizen / Mid-life   Statistic Analysis   Syndicated Research   Tracking Studies   Usage & Attitude Studies   Validation Services   Advertising / Public Relations   Agriculture   Automotive   Beverages   Travel / Tourism / Sport / Leisure   Charity / Non-profit   Chemicals   Retail / Wholesale   Telecommunications   Consultancy   Cosmetics / Hygiene   Public Sector / Government   Durables / Electrical Goods   Energy / Utilities   Financial Services   Food   Media / Entertainment   Healthcare / Pharmaceutical   IT / Software / Hardware   Logistic / Mail / Transportation   Legal / Lawyers   Qualitative   Quantitative   Depth Recruitment   In-depth interviews   CATI   CATI recruitment to web   CAWI   Mail   Mobile   Online

GfK Telephone Interviewing Services Ltd (TIS) is the telephone field force providing services to the GfK Group, and other Research agencies. The range of fieldwork that TIS undertake includes: Automotive; Business; Financial; Media; Social & Political; Tracking; and Technology; UK and International. We also have a specialist qualitative unit offering in depth global telephone interviews.


With more than 40 years’ experience in the market research industry, we have developed expertise in both business-to-business and consumer research, in the UK and internationally, across a diverse range of markets.
We are happy to take on projects of any size, undertaking paper or CATI interviewing (we use Dimensions CATI software), on a full service, field and tab or fieldwork only basis.
Our telephone centre is located in our Head Office at Old Street and clients are invited to visit our telephone centre and listen to their projects.

We are accredited to the Data Security ISO 27001.

Our Interviewing Services Director is currently on the Council of IQCS.

Our executive field force conduct depth interviews with B2B and consumer respondents.

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IQCS Accredited   IQCS Inspected   ISO20252 accredited   Member of Esomar   Member of MRS   Africa   Asia   Eastern Europe   EU5   Global   LATAM   Middle East   Rest of Europe   Scandinavia   UK   US   Advertising Research   Audience Research   Brand Research   Business to Business   Consumer Research   Customer Satisfaction Studies   Demographic Research   Employee Research   Ethnographic Research   Image Studies   International Studies   Media Testing   New Product Development   Packaging / Design   Pricing Studies   Product Testing   Segmentation Research   Senior Citizen / Mid-life   Syndicated Research   Tracking Studies   Usage & Attitude Studies   Web Panel   Advertising / Public Relations   Automotive   Catering / Hospitality   Charity / Non-profit   Chemicals   Consultancy   Durables / Electrical Goods   Energy / Utilities   Financial Services   Food   Fragrance Industry   Healthcare / Pharmaceutical   IT / Software / Hardware   Logistic / Mail / Transportation   Media / Entertainment   Petrol / Oil / Gas   Public Sector / Government   Retail / Wholesale   Telecommunications   Textile / Fashion / Clothing   Travel / Tourism / Sport / Leisure   Qualitative   Depth Recruitment   Group Recruitment   In-depth interviews   Online focus groups   Recruiting   Quantitative   CATI   CATI recruitment to web   CAWI   Mobile   Mystery Shoppers   Online

Kudos Research

Estabished in 1986, Kudos Research offer high value UK and International telephone and online data-collection.

Methodologies encompass CATI, online, mixed-mode, Qual and Quant, B2B and Consumer, Recruitment, In-depth and Executive interviewing – all conducted globally from our Central London offices using experienced native language speakers.

We have a team of 500 highly skilled interviewers who act as excellent ambassadors for you and your client, expertly engaging with your target audience, whether business or consumer.

We achieve excellent response rates with hard to reach respondents such as: C-Suites, Key Decision-Makers, Opinion Leaders, Doctors, Specialists, Key Account Customers & Niche or Mainstream Consumers

Our clients can confidently commission all their research needs from one expert source, working with a partner they can trust to have an in-depth understanding of their organisation and a wholehearted commitment to achieving their aims.

Additional services:

  • Access to a wealth of sector knowledge, data-collection expertise, broad-ranging creds, case studies and methodological advice
  • Quant questionnaire advisory service to provide robust semantics and logic checking
  •  All UK and International Telephone research conducted from one central location to facilitate  communication and harmonisation of quality across markets
  • Digital recording of all interviews
  •  Remote client access to survey results in real-time via the web

All from one talented team, passionate about providing quality data-collection


ORS is a specialist applied social research organisation that works mainly for the public sector. Our work is primarily concerned with the following areas of research:

  • Housing Needs and Market Assessments including gypsy and traveler accommodation assessments and House Condition surveys
  • Health, including promotion and primary and secondary care
  • Local government
  • Emergency Services – especially Fire Service and Police
  • Tourism and Leisure

We use a wide range of methodologies including personal interview, telephone and postal surveys, and we specialise on both quantitative and qualitative consultation, as shown below. Quantitative social research including, in particular, residents, tenants and user surveys: – Citizens’ Panels – Housing needs and market modelling and assessment – PLACE surveys for local authorities, police and fire & rescue services – BME and Gypsy-Traveller surveys – Healthcare studies – Employee surveys including national cultural audit development

Qualitative research in particular for health, housing, hard to reach social groups, local government and emergency services, and employee surveys, using the following methods: – Focus groups – In depth interviews – Community and Stakeholder Forums

Consultancy & Training – Consultancy and facilitation skills training – Management development programmes to follow up survey findings – Core values – Citizens’ Panel management


Peak Answers provides telephone data collection services to market research clients.  Having been in continuous operation for over 30 years, our call centre is one of the longest established specialist telephone data collection units in the UK and has conducted over 1.5 million UK and international interviews.


Perspective Research Services is the preferred data supplier for leading market research companies of every size.  We offer top quality service, speedy turnaround times and our famous ‘can-do’ approach to the toughest assignments.  And we’ve been around for 15 years so we have staying power.

We offer our clients one of the largest independent call centre operations in the UK.  Our researchers are skilled in all interviewing techniques, from a five minute telephone questionnaire to 30 minute tele-depth interviews, UK and internationally.  We operate state-of-the-art facilities and 120 stations across London.  We bring experience of every data collection methodology to meet any market research challenge: business or consumer, UK or international, qualitative or quantitative, telephone, face-to-face, or online.

We view our client relationships as partnerships, enabling us to support you through all stages of the project.  We thrive on tight project criteria and deadlines, and we pride ourselves on our quality.   To prove it, we are accredited under the ISO 20252 standard.


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